Terms of Service

This website is operated and managed by Maple Mercantile Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Maple Mercantile. We offer this website, including all information, e-commerce mechanisms, and digital workflows available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, mandates, and notices stated here.

1. Agreement to Online Terms

By browsing our site, accessing our digital interface, and/or purchasing an item from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies and documents referenced herein or available by hyperlink. These terms apply unconditionally to all users of the site.

2. Online Store Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or territory of residence. You may not use our products or media assets for any illegal, malicious, or unauthorized purpose, nor may you, in the use of the Service, violate any statutory laws in your jurisdiction (including but not limited to Canadian copyright laws).

3. General Performance Conditions

We reserve the right to refuse service to any individual or entity for any legitimate reason at any time. You acknowledge that your submitted content (excluding encrypted credit card information) may be transferred unencrypted and involve:

• Transmissions over various digital networks; and
• Technical changes to conform and adapt to the structural constraints of connecting electronic devices or platforms.

Financial credentials and payment values are always encrypted using advanced SSL/TLS technologies during routing over networks. You agree not to copy, duplicate, replicate, sell, or exploit any portion of the Service or site assets without express written authorization from us.

4. Service Alterations and Pricing Adjustments

Prices for our products are subject to change without prior notice. We reserve the absolute right at any time to modify, update, or discontinue the Service (or any specific collection or item variant) without notice. Maple Mercantile shall not be held liable to you or to any third party for adjustments, price shifts, structural suspensions, or discontinuance of services.

5. Products, Sales, and Logistics Parameters

Certain goods or unique styles may be available exclusively online through this storefront. These limited runs are subject to strict inventory thresholds and are eligible for return or exchange solely according to our Refund and Return Policy. We have made every reasonable effort to display product profiles, color profiles, and textures as accurately as possible; however, we cannot guarantee your personal screen display will match perfectly.

6. Accuracy of Orders and Billing Fields

We reserve the right to limit or refuse any transaction you submit. In our sole discretion, we may reduce or cancel item numbers purchased per individual, household, or purchase sequence. These limits may involve sequences submitted under the same customer card, profile, or shipping destination address. In the event that we modify or decline a transaction, we will attempt to notify you using the email or billing fields supplied at the cut-off point of checkout.

7. Prohibited Platform Uses

In addition to other constraints set forth in these terms, you are prohibited from using the platform interface or its contents:

• For any unlawful purpose or to prompt others to engage in unlawful acts;
• To breach any federal, provincial (Quebec), or international regulations, laws, or guidelines;
• To infringe upon or violate our brand intellectual property rights or the rights of others;
• To inject or route malicious software code, cookies, or viruses that compromise web operations.

8. Disclaimer of Warranties; Limitation of Liability

We do not guarantee or warrant that your use of our digital platform will be entirely uninterrupted, completely secure, or free from minor errors. In no instance shall Maple Mercantile, our directors, operational staff, subsidiaries, partners, or logistical suppliers be legally liable for any loss, damage, injury, claim, or any direct, indirect, incidental, or consequential damages of any form—including lost revenue, text/data loss, or procurement overheads—arising from your engagement with the service or any goods procured through this online channel.

9. Governing Law

These Terms of Service and any transactional contracts whereby we provide you items shall be governed, framed, and evaluated exclusively in accordance with the laws of the **Province of Québec and the federal consumer legislation of Canada** applicable therein. Any legal actions or formal disputes connected to Maple Mercantile must be brought forward solely within the competent courts located in the judicial district of Longueuil or Montréal, Québec.